1. What products does Cart2door sell? We specialize in cosmetics, skincare, haircare, beauty accessories, and fragrances. 2. Do you sell 100% original products? Yes ✅ All our products are authentic and sourced directly from trusted brands and distributors. We do not sell fake or duplicate items.we also import products from worldwide. 3. How can I place an order? Browse products on our website. Add items to your cart. Proceed to checkout, enter your shipping details, and complete payment. You’ll receive an order confirmation via email/SMS. 4. What payment methods do you accept? We accept credit/debit cards, mobile wallet payments, and cash on delivery all over bangladesh. 5. How long will it take to receive my order? Standard delivery usually takes 1–3 working days depending on your location. You’ll receive a tracking number once your order is shipped. 6. Do you offer free shipping? Yes, we offer free shipping on orders equal or above 10000 BDT. Standard shipping charges apply for smaller orders. 7. Can I return or exchange a product? Returns are accepted only if the product is damaged, defective, or incorrect. For hygiene reasons, opened or used cosmetics/fragrances cannot be returned. Please read our [Refund & Return Policy] for details. 8. What if I receive a damaged or wrong product? Contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund. 9. Do you ship internationally? Currently, we ship only all over bangladesh . We may expand internationally in the future. 10. How do I know which product is right for me? Each product page includes detailed descriptions and ingredient lists. Please review them carefully. If you have sensitive skin or allergies, consult with a dermatologist before use. 11. How can I track my order? Once shipped, you’ll receive a tracking number via email/SMS to monitor your order status. 12. How can I contact customer support? 📧 Email: cart2doorbd@gmail.com 📞 Phone: +8801978936350 📍 Address: 23/ga,west tejturi bazar,tejgaon,dhaka,1215.